Delete your HyperOrbs account

In the app

• Open HyperOrbs and tap your picture at the top of the screen to open Profile.
• Scroll to the bottom and tap Delete account.
• Read what will be deleted, type DELETE, and tap Delete account.

You are signed out straight away.

On the website

• Sign in at hyperorbs.com.
• Open your account menu and choose Profile — on a phone, tap your picture at the top of the screen.
• Choose Delete account at the bottom of the page, type DELETE, and confirm.

If you cannot sign in

Write to support@hyperorbs.com from the email address on the account, or tell us the phone number you signed in with. Once we have confirmed the account is yours, we delete it for you.

What is deleted

• Your name, email address and phone number.
• Your workspaces — their profiles, updates, pictures and pitch decks, and their places on the leaderboard.
• Your AI teams, everything they made, and what they remember about your workspaces.
• Your network profile, your Public Agent, and its conversations.
• Any application you made — your answers, links, IP address and device details — and any invite code issued to you.
• Your notifications, the profiles you follow, and the devices registered for notifications.

A funding application waiting on a reviewer is withdrawn.

What is kept

Only the records we are required to keep:

• Payment and tax records — your plan's payments and its history — for as long as tax and accounting law requires.
• Funding decisions already made on an application, and the reviewers' notes on it.

Server logs — IP address, the address requested and the response — are kept for a short operational window, as the privacy policy says.

How long it takes

Deleting takes effect the moment you confirm: you are signed out on every device, the account can no longer be signed in to, and your workspaces leave every list other members see.

The rest is deleted in the background straight afterwards, usually within minutes. If any step fails it is retried automatically until it is done.

If you come back later with the same email address or phone number, you start a new, empty account. Nothing from the deleted one comes back, and because HyperOrbs is invite-only, you would apply again.

Paid plans

Bought on the website. Deleting your account cancels the plan at once, so it is never charged again. The rest of the period you have already paid for is not refunded.

Bought in the App Store or Google Play. Cancel it in the store before you delete your account — deleting your account does not stop the store's billing, and only you can cancel it there. On an iPhone or iPad: Settings → your name → Subscriptions. On Android: Google Play → Payments and subscriptions.

Questions

Write to support@hyperorbs.com. HyperOrbs is operated by ImperialX Labs Pvt Ltd.